Teléfono y whatsapp

+34 630 22 62 21

Email

helianthusclinic@gmail.com

Horario

De lunes a sábado 10:00 - 20:00h

Privacy policy

1. Data Controller
Owner: Helianthus Clinic
Contact Person: Ekaterina Fedotova
Email: helianthusclinic@gmail.com
Website: https://helianthusclinic.com

Helianthus Clinic guarantees compliance with current regulations regarding the protection of personal data, in particular Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

2. Personal Data We Collect
We may collect the following personal data:

First and last name
Email address
Telephone number
Billing information (in the case of course or service purchases)
Information provided voluntarily through forms
Browsing data (cookies, IP address, device, etc.)

No particularly sensitive data is collected without the user’s explicit consent.

3. Purpose of Processing
Personal data is used to:

Manage inquiries and requests for information
Book therapy sessions and services
Manage the purchase of and access to online courses
Send communications related to services
Improve the website browsing experience
Comply with legal and tax obligations

4. Legal Basis for Processing
Data processing is based on:

User consent
The performance of a contract (services or courses)
Compliance with legal obligations

5. Data Retention
Personal data will be retained:

For as long as a professional or contractual relationship exists
For as long as necessary to comply with legal obligations
Until the user requests its deletion.

6. User Rights
Users may exercise the following rights:

Access
Rectification
Erasure
Restriction of Processing
Data Portability
Objection

To exercise these rights, you can send an email to: [contact email address], clearly stating your request.

7. Transfer of Data to Third Parties
Data may be shared with:

Technical service providers (hosting, email, payments)
Payment platforms (Stripe, PayPal)
Analytics tools (Google Analytics)

All comply with data protection regulations.

8. Data Security
Helianthus Clinic adopts appropriate technical and organizational measures to guarantee the security of personal data and prevent its loss, misuse, or unauthorized access.

🍪 COOKIE POLICY

1. What are cookies?
Cookies are small files that are stored on the user’s device to improve the browsing experience and collect statistical information.

2. Types of cookies used
Technical cookies (necessary)

These allow the website to function correctly, provide access to secure areas, and manage sessions.

Statistical cookies

These allow us to analyze website usage and improve our services (Google Analytics).

Third-party cookies

Cookies managed by external services such as Google, Stripe, or PayPal.

3. Cookie Management
Users can accept, reject, or configure the use of cookies via the consent banner.

You can change your choice at any time in your browser settings.

4. How to Disable Cookies
Users can configure their browser to block or delete cookies. This may affect the proper functioning of the website.

⚖️ LEGAL NOTICING

1. Identification Data
In compliance with the Law on Information Society Services (LSSI-CE):

Owner: Helianthus Clinic
Responsible Party: Ekaterina Fedotova
Website: https://helianthusclinic.com
Email: helianthusclinic@gmail.com

2. Use of the Website
The user agrees to make appropriate use of the website and not to engage in illegal activities or activities contrary to good faith.

3. Intellectual Property
All website content (texts, images, logos, videos, courses) is the property of Helianthus Clinic or its rightful owners and is protected by copyright.

4. Liability
Helianthus Clinic is not liable for:

Misuse of content
Technical errors or service interruptions
Content linked to third parties